Always a welcoming smile

By HBH - 4 March 2019

Always a welcoming smile

If you’ve visited HBH, you’ll have seen the welcoming face of Jenny Cribbens, our receptionist for the past eleven years.

“I’m the first face that people see when they arrive, so I like to make them feel as comfortable as possible,” says Jenny.  “Moving to live somewhere new is a massive change, particularly later in life, so I do what I can to make our new residents feel welcome.”

Jenny also helps residents book appointments, meals and a spot on the bus – all little things that mean their lives can run smoothly. “Many residents sit in the reception area and like to have a chat, and several are great knitters (as am I), so we share knitting stories and patterns. HBH is a truly unique place and I feel very fortunate to be a part of such a wonderful team.”

Lisa Waldren